Fortunately, integration-point contracts are typically quite negotiable and an area where customers can find some savings on their Epic deployment.
#Epic ehr pricing software
Epic’s software licensing for healthcare requires multiple integration points with other vendor offerings – and this requirement is only expected to grow as the healthcare IT ecosystem becomes more interconnected. Lack of flexibility at the initial negotiation doesn’t mean there isn’t room for cost reduction across the lifetime of an Epic investment. What to Know About Epic: Contract and Renewal Costs Below, we explore what to know before buying or renewing with Epic’s software licensing for healthcare. As one of the most expensive EHR systems on the market, they can demand a premium based on its solid reputation (more on that in a second, though). However, Epic is also known to be inflexible at the deal table. Known for its high-value products and services, and historically strong customer loyalty, more than 190 million patients have a current electronic record in Epic. While this is a daunting challenge for the IT team, Jennings said the ultimate goal is, "one patient, one record, one bill and hopefully the best care to our patients across the whole continuum in a very efficient or most efficient way possible.Over the years, Epic Systems has grown to be a leader in EHR (Electronic Health Records) and other software licensing for healthcare. This meant that Jennings' team has to simultaneously keep the homegrown systems running, plan for data extractions and conversions, go through cycles of testing, and go through training on the new Epic EHR system in order to learn how it all works. "The hospital doesn't close right? If you look at Mass General, we've been around since 1811 and I don't think we've closed a day since and so there's no time for us to turn anything off." "That's one of our biggest bugaboos," he said.
"So when we did the next 200 in January, we didn't have that problem because we knew to pay attention to it."īut possibly the most challenging task for Jennings' team was transitioning off of homegrown systems. "We learned that with 200 docs," Jennings said.
He explained that when importing provider numbers into a spreadsheet, if a provider number had a zero at the beginning, sometimes that zero would get dropped. Jennings gave an example of one of the EHR challenges they encountered concerning provider numbers. This experience helped the hospital when they encountered EHR challenges or mistakes as the roll out continued. Jennings believes this staggered approach will ultimately prove beneficial for the hospital.įor example, MGH started the Epic EHR project with just 200 physicians. MGH first went live with Epic's revenue cycle management system about two and a half years ago, and in April of 2016 they went live with Epic's clinical systems.
Keith Jennings CIO, Massachusetts General Hospital This is not an IT implementation, this is a business transformation for your clinical systems, your clinical user. Jennings explained that for MGH, the move to Epic involved many moving parts including a staggered implementation and transitioning off of homegrown systems. Jennings has learned a lot during this process and one big lesson learned is that, "a project like this, this is not an IT implementation, this is a business transformation for your clinical systems, your clinical user," he said. MGH is one of several Partners HealthCare hospitals rolling out Epic's EHR, which took three years to build and the initial price tag of $600 million doubled to $1.2 billion. Keith Jennings, CIO at Massachusetts General Hospital (MGH), discussed the hospital's experience so far in rolling out Epic's EHR as well as the EHR challenges they encountered and overcame. But implementations of Epic Systems Corp.'s EHR seem to be the most infamous. It is well known that implementing an electronic health record (EHR) system is a challenging and expensive undertaking.
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